For Your Peace of Mind
Growing together through honest, mindful conversations
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We believe play is the foundation of growth. Our toys are designed with clean, minimalist aesthetics and natural materials — letting children lead the way in their own learning journey. Every piece is intentionally crafted to be functional, durable, and beautiful enough to display in your home.
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Freniland is inspired by the idea of a "friend's land" — a place where toys are companions in a child's growth. Our name reflects our belief that toys should be more than objects; they should be trusted partners in play.
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Yes. Many of our toys follow Montessori principles: they are simple, purposeful, and designed to encourage independent exploration. Our Growing Play Boxes, for example, are curated to match specific developmental milestones, helping children learn through self-directed play.
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Our products cater to children from newborn to 5 years old. Each toy is tagged with recommended age ranges on the product page, so you can choose the right fit for your child's developmental stage.
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We use sustainably sourced natural wood — primarily rubberwood and beechwood — finished with non-toxic, water-based paints and sealants. No plastic filler, no harmful chemicals.
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Yes. All Freniland toys meet CPSIA, EN71, and ASTM safety standards. They're finished with child-safe, non-toxic materials, making them safe for little hands and little mouths.
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nlike mass-produced plastic toys, ours are built to last generations. Wood is naturally durable, has a warm tactile quality, and ages beautifully. Our designs prioritize open-ended play over flashing lights and batteries — encouraging creativity over consumption.
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Most of our toys are battery-free, designed for imaginative, hands-on play. A few items — like sound puzzles — include small electronic components for audio effects, but these are optional and child-safe.
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Wood is renewable, biodegradable, and naturally antimicrobial. It's also more durable — wooden toys can be passed down through siblings and generations. From a developmental perspective, wood's natural weight and texture provide richer sensory feedback for young children.
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Our toys are crafted in certified factories in China that meet strict quality and safety standards. We work closely with our manufacturing partners to ensure ethical labor practices and responsible sourcing.
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We strive to be. Our toys are made from sustainably sourced wood, packaged in recyclable materials, and designed to last. We're continuously working to reduce our environmental footprint across our supply chain.
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Freniland was founded by parents who wanted better toys for their kids — ones that were safe, beautiful, and educational. We were frustrated by the cycle of cheap plastic toys that break and get forgotten, so we set out to create toys that families would treasure.
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Not yet. We are online-only right now, which keeps our prices fair and lets us ship directly to families across the United States.
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Every product page includes a recommended age range. You can also shop by age in our navigation menu (0-12 Months, 1-2 Years, 2-3 Years, 3+ Years) to browse age-appropriate options.
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Yes. Our toys are designed to support key developmental milestones — fine motor skills, hand-eye coordination, problem-solving, spatial awareness, and imaginative play. Many are inspired by Montessori and STEM learning principles.
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Orders ship the same business day, Monday through Friday. Please allow up to 72 hours for us to pack your order. Delivery takes 3-7 business days in the contiguous U.S. and 10-18 business days to Hawaii.
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Not right now. We currently ship within the U.S. only, including Hawaii. Canada and other regions will open as our fulfillment network grows - join our newsletter and we will email you when yours does.
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Once your order ships, you'll receive an email with a tracking number. You can also track your order anytime via our Order Tracking page.
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Yes, on U.S. orders over $60 (after discounts). Orders under $60 are charged shipping at checkout, and orders shipped to Hawaii carry an additional $20 fee.
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We primarily use USPS, UPS, and DHL depending on your location and selected shipping speed. You'll see the carrier information in your tracking email.
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Yes. Express Shipping (3-4 business days) is available within the U.S., with rates shown at checkout. It may be paused during the busy holiday season.
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Yes, we ship to PO Boxes via USPS. APO/FPO addresses are also supported — just select the appropriate option at checkout.
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First, check your tracking status. If the package appears delayed beyond the estimated delivery window, contact us with your order number and we'll investigate with the carrier.
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If your order hasn't shipped yet, yes — contact us immediately and we'll update the address. Once shipped, we cannot redirect packages.
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Contact us with your order number. We'll work with the carrier to investigate. If the package cannot be located, we'll arrange a replacement or refund.
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We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal.
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Enter your code in the "Discount code" field at checkout and click "Apply." Only one code can be used per order. If the code doesn't work, check the expiry date and minimum spend requirements.
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If your order hasn't shipped yet, contact us immediately and we'll do our best to make changes. Once shipped, modifications are no longer possible.
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Yes. Digital gift cards are available in various denominations and are delivered via email. They never expire and can be used on any product.
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Yes. You can check out as a guest without creating an account. However, an account lets you track orders, save addresses, and access order history.
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Absolutely. We use Shopify's secure checkout, which is PCI DSS compliant and encrypted with 256-bit SSL. We never store your credit card details on our servers.
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Payment declines can happen due to incorrect card details, insufficient funds, bank security blocks, or regional restrictions. Double-check your information and try again, or contact your bank. If the issue persists, try a different payment method.
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We don't currently offer price matching. However, we regularly run promotions and offer exclusive discounts to our newsletter subscribers — sign up to stay in the loop.
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We accept major credit cards, Apple Pay, Google Pay, PayPal, and other methods shown at checkout.
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We offer a 30-day return policy from the date of delivery. Items must be unused and in original packaging. Contact us to initiate a return — we'll provide instructions and a prepaid shipping label for defective items.
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Email us with your order number and reason for return. We'll reply with step-by-step instructions and, if applicable, a prepaid return label.
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Contact us within 7 days of delivery with photos of the damage. We'll send a replacement or issue a full refund — no questions asked.
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Wipe with a damp cloth and mild soap. Avoid submerging in water or placing in direct sunlight for extended periods. A light application of food-grade mineral oil can help maintain the wood's natural finish over time.
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Yes. Many of our toys have replacement parts available. Contact us with the specific toy name and the piece you need, and we'll check availability and pricing.
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Yes. All Freniland products are covered by a 1-year manufacturer's warranty against defects in materials and workmanship. This does not cover normal wear and tear or damage from misuse.
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Absolutely. We sell individual replacement parts for many of our toys. Reach out to us with the product name and the specific piece, and we'll help you out.
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Once we receive and inspect your return, refunds are processed within 5–7 business days. The credit will appear on your original payment method within 1–2 billing cycles.
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Yes. Contact us within 30 days of delivery and we'll arrange an exchange. If the new item is a different price, we'll adjust the difference.
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Yes! During checkout, you can add a personal gift message. We'll include a printed card with your message inside the package — no pricing information will be shown.
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Unfortunately, we do not offer gift messaging at this time. All orders are processed with standard packaging and invoices.
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Not currently, but our products come in beautiful, gift-ready packaging that's presentable without additional wrapping.
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Absolutely. Enter the recipient's name and address as the shipping address at checkout. We won't include any pricing information in the package.
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Yes. Digital gift cards are available in various denominations. They're delivered instantly via email and never expire.
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Our Growing Play Boxes (The Talker for 13-15M+, The Player for 16-18M+) are excellent first birthday gifts. Activity walkers and wooden rattles are also popular choices for this age.
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Yes. Our Growing Play Boxes are curated gift sets designed around developmental milestones. Each includes 4–5 coordinating toys in a beautiful gift box.
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Yes. We work with companies for employee gifts, client gifts, and holiday gifting. Contact us with your requirements for a custom quote and timeline.
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No. For gift orders, we omit pricing and invoices from the package. The recipient will only receive the product and your gift message.
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Very much so. Our Montessori Toy Sets and The Smiler Growing Play Set are among our most popular baby shower gifts. They're beautifully packaged and ready to gift.